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filler@godaddy.com
Return & Exchange Policy
At Lissette Barraza Moda Canina, each of our pet bandanas is carefully handcrafted with love and attention to detail. We want you to be completely satisfied with your purchase.
Exchanges
* We accept exchanges within 14 days of the delivery date.
* Items must be unused, clean, and in their original condition and packaging.
* Customers are responsible for return shipping costs unless the exchange is due to our error.
Returns
* For hygiene and safety reasons, we do not accept returns on used, washed, or worn pet accessories.
* If you receive the wrong item or a product with a manufacturing defect, please contact us within 48 hours of delivery. We will gladly review your claim and offer a replacement or refund when appropriate.
Items Not Eligible for Return or Exchange
* Personalized or custom-made items.
* Products that have been used, washed, or damaged by the customer.
* Final sale or clearance items, unless they have a manufacturing defect.
How to Request a Return or Exchange
Please contact us with your order number, a description of the issue, and photos of the product. We will respond as quickly as possible to assist you.
Thank you for supporting our small business. Every purchase means the world to us, and we are committed to providing high-quality handcrafted accessories for you and your furry friend.
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